Primary Goal: -Implement a self-service, settlement negotiation application that allows users modify various input parameters to reach a binding, self-negotiated agreement with CFG.

Implementing the capability for users to self-negotiate their terms of repayment is the next logical step in the implementation of CFG’s digital customer engagement strategy.

This capability will serve as an always-on channel to engage customers on their own terms, therefore leading to a growth in overall conversion rates & payment kept across all customer types.